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Information, Advice and Guidance (IAG)

From the moment that you walk into a Manchester First delivery centre you will find helpful staff who are experienced and trained to  assist in the learning choices that you will be making. Our team will advise and guide you through each stage and to help you understand the process you can follow each stage of your journey in the table below.

 

Stages in your learning journey

Type of assistance

Staff involved

Your welcome to a Manchester First centre

Customer care

Reception

Provide initial information to you about what Manchester First can provide for you.

Information giving (signposting)

Reception

Help you to gain access to Manchester First’s IAG services

Information giving (signposting)

Reception

Help you to consider your options and choose a course

Information, Advice

Reception

Help you to enrol on the course of your choice

Information, Advice  

Reception

Assist you to develop and implement an Individual Learning Plan

Advice and guidance

 Tutors

Help you gain access to other IAG services

Advice and guidance

 Tutors

Provide support to you during your learning

Advice and guidance

IAG advisors, Tutors

Provide support on considering progression opportunities when you have completed your chosen learning programmes

Advice and guidance

IAG advisors, Tutors

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For further information contact Vic Brailey on 07826422767

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